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Hotel Charges $20-a-Night Fee for Non-Smoking Room
A Las Vegas hotel tacks on a $20 fee if you want to guarantee a non-smoking room. Should travelers be punished for trying to stay away from cigarette smoke?
Hotels Are Charging Even More for What Should Be Free
Should Wi-Fi in hotels be free? Apparently not. Not only do some hotels charge for Wi-Fi, but some also make you pay extra if you want a faster connection.
Traveler's Ski Report: Sierra-at-Tahoe & Heavenly, South Lake Tahoe
What's new -- and where to find the best ski deals -- at Sierra-at-Tahoe and Heavenly ski resorts.
What's New at Two Ski Resorts in North Lake Tahoe
Embrace the snow with these affordable ski deals and ski packages at Squaw Valley USA and Alpine Meadows ski resorts.
Family Luxury for Less: A Post-Recession Game Plan
Ostentatious spending is out, so when we can indulge at a snazzy resort without blowing our budget, it's a classic win-win. Luckily, many high-end resorts are looking to help you live…
Travel Troubleshooter: Paris for 10 Euros a Night -- Uh, Make That 100 Euros
A traveler thinks he has scored an amazing hotel deal on Travelocity, but then is informed the €10 price was an error. Does he deserve a refund?
6-Night "Eat, Pray, Love" Bali Package from $1,986
This Eat, Pray, Love-themed package includes six nights in Bali, a spa treatment, and connections to the best-selling memoir.
5 Things Hotel Clerks Will Do to Difficult Guests
Hotel employees are grumpier than ever. It doesn't take much to set them off. Find out how to stay on your best behavior.
Shorter Vacations and Tighter Budgets: Welcome to the New Normal in Travel
Welcome to the 'new' normal in travel: Shorter, less expensive vacations -- or in extreme cases, just daycations -- being taken by increasingly cost-conscious travelers.
Where to Find Legal Short-Term Apartment Stays in New York City
New York has banned short-term apartment rentals, but short-term lodgings remain legal, whether they're technically classed as hotels or through some other loophole.
What New York State's Illegal Hotels Law Means for Travelers
Is your hotel room in New York City really legal? What you need to know about short-term apartment rentals.
Travel Troubleshooter: Overcharged For My Hotel in New York
A major hotel chain refuses to honor a traveler's group-rate reservation, resulting in an extra $250 charge. How can this traveler get her money back?
Hotels Maximum Occupancy Rules: Should You Try to Beat Them?
Cramming the family into just one roo breaks a hotel's maximum occupancy rules but it saves money. What to be prepared for if you break the rules.
Travel Troubleshooter: I Didn't Wake Up Happy at My Hotel
A traveler thinks she books two nonsmoking rooms through Hotels.com, but winds up with two smoky rooms that make her family feel ill. Should this online travel agency have guaranteed…
Affordable Lodging: A Café-Turned-Hostel in Taxco, Mexico
Mexico is full of budget-friendly destinations, but this could be one of the cheapest: A popular café in Taxco has added a hostel, which is free if you spend a certain amount in the…
9 Tips for Finding a Reliable Vacation Rental
Renting a reliable vacation home isn't easy, so we asked experts to identify the biggest challenges when renting a home. Here's what they said.
Hotels Connect the Dots Between Guests and Online Reviews
Image-conscious properties are connecting the dots between reviews on such popular travel sites as TripAdvisor or Yelp, and your personal information, such as your loyalty program…
Travel Troubleshooter: Who's Charging $257 For a Room I Won't Use?
Our reader cancels her hotel room she booked with an online agency, then she can't figure out who's charging her a cancellation fee. Is she stuck with it?
Travel Troubleshooter: I Cancelled in Time, So Where's My Deposit?
Our traveler's tour operator promises to refund her deposit if she cancels with more than 45 days' notice. But when she does, the company balks. How can you avoid this situation?
Travel Troubleshooter: But No One Told Me About the Resort Fee!
What's this mandatory resort fee for on our reader's hotel bill. Didn't the rate she booked through Hotwire include everything? No, it didn't. But that doesn't mean she's out of luck.
How Far Will a Hotel Go to Get a Good Review?
It's not enough to ask guests for a write-up on TripAdvisor or Yelp after they've checked out. Lately, some innkeepers have been pressuring their customers to say positive things…
Travel Troubleshooter: My Hotel Lost a Star, What Now?
When our reader books a nonrefundable hotel room through Priceline, she's promised a four-star property. She ends up with a three-star and when she complains, she's given the runaround.
Travel Troubleshooter: A Canceled Room, But No Refund
After a death in the family, our reader tries to cancel his pre-paid reservation at a Days Inn, but the rate is totally nonrefundable. Appeals to Days Inn are useless. Is he going to…
Travel Troubleshooter: You Call That a Two-Star Hotel?
When our reader books a two-star hotel he expects a reliable property with minimal amenities -- not the dump he ends up in. He asks Hotwire if he can change and it says 'no.' What now?
Renovation Regrets: 6 Questions to Ask Before Staying at a New Hotel
Newly refurbished hotel rooms don't always live up to guests' expectations. What should you ask before you stay in a remodeled hotel? Here's what the experts have to say.