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It's Donation Season: Consider These Travel-Related Charities
If you're looking to make a difference right now, these trusted organizations rely on donations to do their good work.
The Glitchy Genie+/ Lightning Lane System Arrives at Disneyland
In October, Florida's Walt Disney World rolled out its paid version of the formerly free FastPass system, now called Lightning Lane. The Disney company had delayed expanding the new…
Can a Computer-Literate Great-Grandmother Figure Out Disney World's Genie+?
I took a 70-something who has been going to Disney World for 50 years back to the Magic Kingdom to see if she could figure out Disney's new booking and itinerary system.
Buying Travel Insurance During Covid-19: Should You? What Kind?
If you never bought travel insurance before, you should now. When you vacation in the age of coronavirus, here's what to look for in a policy—and what it won't cover.
New Scam Alert: When You File Covid-Related Border Entry Forms, Watch Out
There are precious few outfits dedicated to the protection of the consumer—and goodness knows the United States has a long way to go in customer protection with actual legal bite. So…
Figure Out Where to Use Your Credit Card Rewards Points for Flights with This Free Online Tool
If you've racked up a bunch of air travel miles from a credit card or airline rewards program and you'd like to redeem them for an international flight, a free, new online tool from…
That Tempting Travel Deal Could Be a Rip-Off. Tips for Spotting a Real Bargain
Promoted travel deals are often just marketing—and sometimes scams. Here's how to find the actual values.
How Much More Expensive Is an Airbnb Than a Hotel Room? New Data
This time last year, I wrote a blog post about a survey that showed that a new winner had emerged in the long-standing battle between the hotel industry and Airbnb. Thanks to social…
Warning! Hertz Still Slapping Erroneous Fees on Innocent Customers, Paper Says
Hertz may have emerged from bankruptcy protection earlier this year, but for customers of the rental car company, warning lights are still flashing. The troubled brand that Vanity Fair…
Marriott Made Hundreds of Millions from Deceptive Fees, Lawsuit Says
Just how lucrative are resort fees for hotels? Newly unsealed court documents from a lawsuit brought by the District of Columbia's attorney general against Marriott International shed…
Disney's Pay-to-Skip-Lines System Launches: 10 Crucial Discoveries from the Reactions
Lightning Lane, Disney's new automated system that charges visitors extra to jump the line, has debuted at Walt Disney World. Here's what observers learned about how it works (and…
When to Buy and When to Fly for the Cheapest Airfare in 2022: New Research
Many annual traditions have been pushed aside by the pandemic, but not one of this writer's favorites: the annual joint report by the Airline Reporting Corporation and Expedia. Why am…
Airlines and Airports Are Fighting Over Runway Fees. Your Airfare Could Soar.
Separate industry groups representing airlines and airports got into a spat this week, and—surprise!—you could end up the loser in the fight. At issue are the charges that airports…
TSA Lowers PreCheck Renewal Fee (but Here's How to Get It for Free)
The U.S. Transportation Security Administration (TSA) has decided it's time to lower the charge passengers pay to renew PreCheck memberships. TSA PreCheck is one of the federal…
New York City Puts Hotels, Shows, and Museums on Sale for October
Fall is normally New York City's most busy and expensive season, with hundreds of thousands of travelers descending on the city for business meetings, Broadway show weekends, the…
Almost Everyone Agrees: American Airlines' New Conditions of Carriage Are Bad for Consumers
A few weeks ago, American Airlines quietly revised its Conditions of Carriage governing what customers can expect for their money. That sounds really boring, but trust us: You're…
Amtrak's Latest Flash Sale Cuts Fares in Half
A new month, a new Amtrak sale. Not that we're complaining, but the national rail service has been throwing so many sales in 2021 you feel a bit silly when you don't get a…
Great Smoky Mountains Adds Parking Fee to Access Beloved Waterfall
There's no entrance fee at Great Smoky Mountains National Park. In fact, when Tennessee and North Carolina turned over the land to the federal government in the 1930s, one of the…
$25 to Use the Pool?! Airline-Style à la Carte Fees Land at Hotels
Airlines have perfected the art of nickel-and-diming customers with extra charges for services and amenities that were once free, from checking a bag to getting an onboard snack. The…
Warning: Some Vacation Rentals Don't Include Access to Property Amenities
You might assume that when you book a vacation rental, you automatically have the right to use its amenities, like the pool or the golf course. But that's not the case.
If Your Bank Freezes Your Card, Here's How to Get Money from It Anyway
When a bank puts a fraud hold on an account, it can be a nightmare for travelers. But there's a way to withdraw cash despite a frozen card.
3 Ways Disney's New Paid FastPass System Is Problematic
Update, August 24, 2021: After this story was published, Disney expanded paid FastPass to its theme parks in the United States. For coverage, read Disney Officially Kills FastPass,…
What to Do About Canceled Flights in This Summer of Airline Meltdowns
When American Airlines went through a rocky period early in June, when it canceled 10% of its flights during a fraught Father's Day weekend, I warned that the company's problems would…
Scam Alert: Passport Processing Swindles Are Booming
We've been warning you about the immense backlog of passport applications facing the U.S. State Department—up to two million people are now reportedly waiting for processing. It…
Delta Air Lines Battles Call Wait Times by Easing Basic Economy Rules
If you've had to call an airline's customer service number in 2021, then you already know: Wait times are extreme. In fact, you might still be on hold right now. For a lot of messy…